privacy policy

Privacy Policy

Effective Date: August 20th, 2025

1. Introduction

Welcome to kloob, your go-to platform for planning events, discovering local events near you, and earning rewards through community engagement. Your privacy is important to us, and we are committed to protecting the personal information you share.

This Privacy Policy explains how we collect, use, and protect your data when you use kloob's mobile app or related services.

2. Information We Collect

This Privacy Policy explains how we collect, use, and protect your data when you use kloob's mobile app or related services.

3. How We Use Your Information

We use the personal information we collect to provide a seamless, personalized, and secure experience across kloob. Specifically, we may use your information to:

Create and manage your account, including authentication and profile customization
Enable event creation, collaboration, and participation, including planning tools, task tracking, and communication between participants
Track and manage event-related data, such as budgets, attendance, and uploaded documents
Recommend local events and communities based on your interests, location, and past engagement
Award engagement-based rewards and manage reward progress
Analyze usage trends and app performance to improve features and user experience
Identify and resolve technical issues, including app crashes and bugs
Ensure safety, compliance, and enforcement of our Terms of Service
Sending email communications, including:
- Transactional Emails: Confirmations, account updates, password resets, and critical notices
- Promotional or Informational Emails: Event recommendations, feature updates, and special offers (only if you opt-in)

We do not use your data for automated decision-making or profiling that has legal or similarly significant effects without your explicit consent.

4. Data Sharing and Sale

At kloob, we respect your data and aim to be transparent about how it may be used.

While we do not sell personally identifiable information (such as your name, email address, or account password), we may share or sell non-sensitive, de-identified, or aggregated data with third-party partners for business, research, or advertising purposes.

Types of Data That May Be Shared or Sold:

Aggregated event analytics (e.g., average budgets, most-used features)
Anonymized usage trends and engagement metrics
Device and technical data (e.g., app version, operating system, interaction logs)

Why We Might Share or Sell Data:

To enhance the app through third-party tools and insights
To support future monetization and platform growth
To fund continued development and innovation of kloob features

We only share data with trusted partners under strict confidentiality agreements. All shared or sold data is stripped of personal identifiers to ensure it cannot reasonably be linked back to individual users.

Your Right to Opt Out

Residents of California, Virginia, Colorado, Connecticut, Utah, and other states with applicable data privacy laws have the right to opt out of the sale of their personal information.

We are actively developing a dedicated “Do Not Sell My Personal Information” option within the app.

In the meantime, you may exercise your right to opt out by contacting us at:
📧 support@kloob.app

5. Data Security

We take the protection of your personal information seriously.

kloob implements industry-standard security measures to keep your data safe from unauthorized access, loss, or misuse. Our practices include:

HTTPS encryption for all communication between your device and our servers
End-to-end encryption for sensitive data, where applicable
Secure cloud storage through trusted third-party providers with strict access controls
Routine security audits and code reviews to identify and fix vulnerabilities
Role-based access controls to limit internal access to your data only to authorized personnel

While no system can guarantee complete security, we are committed to continuously improving our safeguards and responding promptly to any potential threats.

6. Your Data Rights

At kloob, we believe you should have control over your personal information.

Depending on your location, you may have specific legal rights, including:

Access – Request a copy of the personal data we have about you
Correction – Request that we correct any inaccurate or outdated information
Deletion – Request deletion of your account and associated personal data
Data Portability – (Where applicable) Request a portable copy of your data
Withdraw Consent – Revoke previously given consent where applicable

We will respond to all requests in accordance with applicable laws and within a reasonable time.

To exercise any of these rights, please contact us at:
📧 support@kloob.app

7. Data Retention

We retain your personal data for as long as your account is active and as necessary to provide our services.

If you choose to delete your account, we will securely delete your data from our active systems within 90 days.

Some information may be retained longer if required by law or for legitimate business purposes, such as:

Compliance with legal obligations
Resolving disputes or enforcing agreements
Preventing fraud or abuse

After this period, your data will be permanently deleted or anonymized.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

When we make significant updates, we will notify you by:

Posting the updated Privacy Policy within the app
Sending an email notification to your registered email address

We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of kloob after such changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please feel free to contact us:

📧 support@kloob.app

10. Children’s Privacy

kloob is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will delete it promptly.

11. Consent

By using kloob, you acknowledge that you have read and agree to the terms outlined in this Privacy Policy.